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Contact Us

Get in Touch

Have a question, found a bug, or want to suggest a feature? We read every message and typically respond within 24 hours.

Email us any time at visualizers@novusstreamsolutions.com and we typically respond within 24 hours (1–2 business days for feature requests).
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What can we help with?

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Direct Email

visualizers@novusstreamsolutions.com

We usually respond within 24 hours.

Location

London, Ontario, Canada

We build and support Sonic Weaver remotely. There is no walk-in office, so email is the fastest way to reach us.

Response Time

General inquiries and feature requests: usually within 1 to 2 business days.

Bug reports with reproduction steps: priority response, typically same day.

Where we are

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Novus Stream Solutions is based in London, Ontario, Canada. Sonic Weaver runs entirely in your browser, so you can create and export from anywhere in the world.